Privacy Policy
Last updated: 2 June 2026
Welcome to MCR365.
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
By using our website, you agree to the terms outlined in this policy.
Who We Are
MCR365 is a plumbing and heating company providing services across Greater Manchester and surrounding areas.
Website: mcr365.co.uk
Information We Collect
We may collect and process the following information:
Information You Provide
When you contact us, request a quote, complete a form, or communicate with us, we may collect:
- Your name
- Email address
- Phone number
- Property address
- Details about your enquiry
- Any other information you voluntarily provide
Automatically Collected Information
When you visit our website, certain information may automatically be collected, including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Referring websites
- Cookies and usage data
How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide quotations and services
- Manage customer relationships
- Improve our website and services
- Monitor website performance and security
- Send relevant communications where permitted
- Comply with legal obligations
We only process personal data where we have a lawful basis to do so under UK data protection law.
Cookies
Our website uses cookies and similar technologies to improve functionality and analyse website traffic.
For more information, please see our Cookie Policy.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties where necessary, including:
- Website hosting providers
- Analytics providers
- Payment processors
- IT and technical support providers
- Legal or regulatory authorities where required
All third parties are expected to handle your information securely and lawfully.
Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We only retain personal information for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
Your Rights
Under UK data protection law, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Request transfer of your data
- Withdraw consent where applicable
- Lodge a complaint with the UK Information Commissioner’s Office (ICO)
You can learn more at:
Information Commissioner’s Office (ICO)
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
Children’s Privacy
Our services and website are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact us: